Privacy Policy

We are delighted that you are visiting our website and interested in our services. Data protection is a top priority for Recaster Software GmbH as controller pursuant to Art. 4 (7) GDPR.

1. Scope

This privacy policy applies to the use of recaster-soft.com and its language versions.

2. Collection of Personal Data When Visiting Our Website

When browsing our website, we process technically necessary data to deliver the website and ensure stability/security (Art. 6 (1) (f) GDPR), including IP address, request date/time, requested resource, status code, transferred data volume, referrer, browser, operating system, and browser language/version.

3. Contacting Us via E-mail or Contact Form

When contacting us, we process data you provide (e.g., e-mail, name, phone, message content) to handle your request under pre-contractual measures or consent (Art. 6 (1) (a), (b) GDPR). We delete data once no longer required, unless legal retention obligations apply.

4. Log Files

On each access, technical logs may be stored (browser type/version, OS, IP address, timestamp, hostname, referrer URL) to analyze malfunctions and secure operations. No marketing profiling is performed. Legal basis: Art. 6 (1) (f) GDPR.

5. Storage Duration

Personal data is deleted or blocked once storage purpose no longer applies. Longer retention may apply under legal obligations (e.g., commercial/tax law). IP addresses and log data are retained only within operationally necessary limits.

6. Your Rights as a Data Subject

You have rights to access, rectification, erasure, restriction, objection, and data portability, plus the right to lodge a complaint with a supervisory authority.

7. Revocation of Consent and Objection

You may revoke consent at any time with future effect. Where processing is based on legitimate interests, you may object based on your particular situation.

8. Deletion of Personal Data

Data is deleted according to legal requirements once no longer necessary, unless continued processing is required for legal claims, compliance duties, or statutory retention periods.

9. Customer Data Processing

For service delivery, we may process customer master/contact data and request details for contract fulfillment, customer communication, and lawful business operations (Art. 6 (1) (b), (c), (f) GDPR).

10. Payment Processing (if applicable)

If payment services are integrated (e.g., Stripe), required payment and transaction data is transferred to the payment provider solely for transaction execution and management under applicable data protection law.

11. Data Protection Contact

Questions on privacy can be sent to: info@recaster-soft.com.

Governing Language

The German language version is legally binding in case of discrepancies. Translations are provided for informational purposes.